Contact Channels and Service Hours

To be efficient is to provide you with the appropriate tools and intelligent solutions you need. It also means putting in your hands the most modern and comprehensive platform of customer service channels you can always count on and trust. That is why at Bancaribe Curacao Bank, we offer you:

BCB Contact Center

What better than getting a friendly, adequate, and professional answer when you most need it? At Bancaribe Curacao Bank, you can count on our Call Center and our group of trained operators ready to clarify and resolve your requirements:

Opening of accounts and certificates of deposit.
Balance inquiries and recent transactions.
Adding or removing signers.
Credit card balance inquiries, credit card activation, blocking, and suspension of credit cards.
Wire transfer support.
BCB Online access support and much more.

We are available from Monday through Friday, from 8:30 a.m. to 4:30 p.m. Just dial 0 8001 CURBNK (287265) – International Number +5999 4650024

WhatsApp Business BCB

At Bancaribe Curacao Bank, we constantly seek to innovate and expand our communication and customer service channels.

Opening of accounts and certificates of deposit
Adding and removing signers
Blocking and suspension of credit cards
Support in the wire transfer process
Help in accessing BCB Online and much more.

We will be happy to assist you from Monday to Friday, from 8:30 a.m. to 2:00 p.m. To reach us through WhatsApp Business BCB, add us to your Contact List using +5999 526 9079 and start a chat with any available operator.

Exclusive Service in Case of Credit Card Theft or Loss
(Nonbusiness Hours)

Unforeseen events always happen and usually at the most inconvenient times. However, we want you to feel safe and well protected even in those moments.

Bancaribe Curaçao Bank cardholders have an exclusive service to report incidents that occur with their cards outside the business hours of our channels. Make your notification of theft or loss from wherever you are, with no time restrictions, by making a free phone call to MasterCard.

MC Global Assist: 1 800-307.7309 / +507-263.7922

USA : +1 800-782.3201

Hours of operation: 24 hours a day, 365 days a year.

Relationship Executives

Professional, close, respectful, and experienced. These words define the quality of service of our Relationship Executives at Bancaribe Curacao Bank. Trained to offer you the products and services that suit your needs, they provide you with first-class financial advice on investment products to support your personal economic development or that of your company. In addition, our team of Relationship Executives will manage your requirements and requests to provide you with solutions rather than just answers.

BCB Online (Every day, 24 hours a day)

In an increasingly technological world with more and more online activity, we are determined to provide you with the best tool and the most efficient service through our internet banking, BCB Online.

Access your Bank every day, anytime and anywhere, and with the highest security and convenience:

Check your account and credit card balances, transactions, and monthly statements
Make payments to your credit cards
Request transfers
Open Certificates of Deposit
Request Commercial Reference Letters
Update your information
Check notifications, among other multiple service options

Emails

Life is moving faster, demanding greater speed and quality in the answers we need. This is why at Bancaribe Curaçao Bank, we provide you with several email addresses to manage your requests and improve the fluency of our communication with you:

We are always alert and at the best service hours: Monday through Friday, from 8:00 a.m. to 5:15 p.m.

Curaçao Corporate Office

You are always welcome at our office located in the capital of the island, at Schottegatweg Oost 54-56, Groot Davelaar, Willemstad, Curaçao.

Here we will be ready to provide you with the efficient, friendly, quality service of Bancaribe Curaçao Bank, Monday through Friday, from 8:30 a.m. to 3:00 p.m.

Phone number: +5999-465.0054