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  • |08001-CURBNK(287265)

    FAQ

    Bancaribe Curaçao Bank offers personal and business savings accounts in US dollars, euros, or both. We invite you to learn more about our different types of accounts, opening amounts, and requirements at www.bcbbank.com.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    To add a new authorized signer, download and complete the Kit for Adding Authorized Signers for personal or business accounts, available on our website in the Customer Service Forms section.

    Once completed, send it along with the requested documents to the following email: actualizaciones@bcbbank.com.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    To remove a signer from your account, send a duly identified and signed letter to: atencionalcliente@bcbbank.com, requesting the removal, with the following information: first and last name and the identity card of the person(s) to be removed. This request will be subject to review and approval by the bank.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    To apply for our credit cards, you must have an account with Bancaribe Curaçao Bank.

    If you are already a customer, please download and complete the Credit Card Application form available on our website in the Customer Service Forms section.

    Once completed, send it with a copy of your identity document, passport, or valid identity card to the following email address: atencionalcliente@bcbbank.com.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    To move funds between Bancaribe Curaçao Bank customer accounts or make transfers to beneficiaries in other banks, log in to BCB Online or complete the transfer request form you will find on our website in the Customer Service Forms section. Once completed, please send it to the following email: transferencias@bcbbank.com.

    To learn more about our wire transfer fees, please visit our web page, www.bcbbank.com, in the Customer Service/Fees section.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    Download and complete the instructions form for receiving funds via wire transfers in dollars or Euros, available on our web page in the Customer Service Forms section.

    Once completed, send it to the originator of the transfer for processing.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    To make it easier for you to contact us, we offer you the following contact channels:

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com

    Keeping your information updated allows Bancaribe Curaçao Bank to understand your financial needs and requirements better.

    Download and complete the Information Update Kit for Individuals or Businesses, as the case may be, available in the Customer Service Forms section on our website.

    Once completed, email it at: actualizaciones@bcbbank.com.

    For more information, contact a Relationship Executive at the BCB Contact Center – 08001-CURBNK (287265), or write to our WhatsApp Business BCB +5999 526.9079 or the email: atencionalcliente@bcbbank.com